Products

EMARKETER delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
PRO+
New data sets, deeper insights, and flexible data visualizations.
Learn More
Reports
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Forecasts
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Charts
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Briefings
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About EMARKETER

Our goal is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how EMARKETER came to be.
Learn More
Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about EMARKETER.
Contact Us
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Events
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Podcasts
Tune in to EMARKETER's daily, weekly, and monthly podcasts.
Learn More

Turn Up the Volume on Customer Experience with Social Data | Sponsored Content | Tech-Talk Webinar, On-Demand

Presented by Salesforce

Click here to view the presentation slides.

Extraordinary social experiences are raising the bar—and leading marketers are using social data to personalize cross-channel experiences. As a marketer, you’re ideally placed to become the “cross-functional glue” of customer experience.

eMarketer was pleased to moderate a Tech-Talk Webinar featuring Leigh Price, senior product marketing manager at Salesforce, for this live Tech-Talk Webinar. He discussed strategies based on key social trends in customer experience, including how to personalize for your unique business goals and challenges today.

Watch and learn:

  • How to build effective journeys for your customers on social
  • Key best practices for every aspect of the social media in business, from listening and engagement to publishing and advertising
  • How brands are deploying and using social technology

PRESENTER

Leigh Price is a senior product marketing manager at Salesforce, running product marketing for the company’s social media products. Prior to Salesforce, Leigh was the first employee at Amicus Digital, and helped grow the business to become the largest independent Salesforce Marketing Cloud consulting partner in Australia. He’s also held social media leadership roles at General Electric and Telstra. After hours, he’s a metalhead.

Sponsored content presented by: