What’s the new normal in social media brand safety and content moderation?
Political realignments have accelerated changes in brand safety practices
Even outside social media, recent events have reshaped the brand safety landscape
Changing attitudes toward brand safety could mean fewer constraints for creators and their brand partners
Implications for brands, agencies, and social media platforms
Sources
Media Gallery
About This Report
The 2024 US presidential election ushered in a new normal in brand safety, with prominent social media companies such as X and Meta shifting the burden of content moderation from internal teams and contractors to users.
What’s the new normal in social media brand safety and content moderation?
Political realignments have accelerated changes in brand safety practices
Even outside social media, recent events have reshaped the brand safety landscape
Changing attitudes toward brand safety could mean fewer constraints for creators and their brand partners
Implications for brands, agencies, and social media platforms
Sources
Media Gallery
The 2024 US presidential election marked a before and after in how social media companies police content and promote brand safety on their platforms.
Some of the most prominent social media companies—including X, Meta, YouTube, and TikTok—are relying on their users to flag violative and potentially misleading content. While those and other platforms continue to use moderation teams and automated systems, community-based efforts are becoming the norm for lower-severity violations.
These changes have profound implications for brand marketers, agencies, and social platforms themselves.
Key Question: What are the implications of major social media companies abandoning platform-led content moderation in favor of community-based efforts?
Key Stat: Several social media companies have shifted emphasis from in-house content moderation to user-based efforts, at least for content that doesn’t explicitly violate their community standards. This shift marks a new era in brand safety.
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Table of Contents
Executive Summary
What’s the new normal in social media brand safety and content moderation?
Political realignments have accelerated changes in brand safety practices
Even outside social media, recent events have reshaped the brand safety landscape
Changing attitudes toward brand safety could mean fewer constraints for creators and their brand partners
Implications for brands, agencies, and social media platforms
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