March 4, 2020

Preferred Channel for Communicating with Businesses According to US Adults, by Topic, Jan 2020 (% of respondents)

Description

A survey of US consumers asked which channel they prefer for communicating with businesses about key topics: scheduling, sales/inquiries, customer service/support, marketing/promotions, billing/collections, recruiting/staffing, product returns, shipment tracking, alerts/reminders and account ... security notifications.More
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Chart Title

Preferred Channel for Communicating with Businesses According to US Adults, by Topic, Jan 2020 (% of respondents)

Publication Date

March 4, 2020

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