December 9, 2019

Leading Priorities for 2020 According to Marketing Professionals Worldwide, Customer Experience (CX) Leaders* vs. Others (% of respondents)


Marketing professionals were asked their top 3 digital-related areas that are top priority for their organization in 2020 by CX leaders vs. mainstream. Leading responses include social media engagement and analytics, content management, targeting and personalization, video content, customer data ... management and content marketing.More