May 6, 2019

How Do SMB Owners in North America, Europe and Asia-Pacific Plan to vs. Currently Use AI? (% of respondents, March 2019)


Small and medium business owners in Australia/New Zealand, France, Germany, Hong Kong, India, Singapore, United Kingdom/Ireland and United States were asked how they currently use and plan to use artificial intelligence (AI). Responses include automated service chatbots, lead prioritization, ... predictive audiences for marketing, automatic recommendations for customers, predictive forecasting for sales and automated campaign insights. More