November 21, 2019

Senior Executives in Select Countries Who Think It Is Critical or Very Important for Their Company to Improve in Experience Management (XM) Areas, Q1 2019 (% of respondents)


Senior executives from Australia, Canada, Germany, Japan, UK and US who think that it is "critical" or "very important" for their organization to improve in the various aspects of experience management (XM), which include customer experience (CX), employee experience (EX), product experience (PX) ... and brand experience (BX).More