October 1, 2019

Feelings Toward the Role of AI in Customer Service According to US Internet Users, Aug 2019 (% of respondents)

Description

Internet users were what they think of AI in relation to customer service. Leading responses include maddening, futuristic, superficial, impersonal, irrelevant, bad CX and useless.
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Chart Title

Feelings Toward the Role of AI in Customer Service According to US Internet Users, Aug 2019 (% of respondents)

Publication Date

October 1, 2019

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