October 15, 2019

What Expectations Do Internet Users Worldwide Have for the Digital Services/Brands They Use? (% of respondents, March 2019)

Description

A survey of consumers asked what they expect from the digital services and brands they use. Responses include recognizing/rewarding loyalty, compensating poor experiences, greater personalization for face-to-face interactions, customizing relevant content, tailored experiences based on buying ... behavior and content tailored to location.More
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Chart Title

What Expectations Do Internet Users Worldwide Have for the Digital Services/Brands They Use? (% of respondents, March 2019)

Publication Date

October 15, 2019

Sources

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