September 24, 2019

Most Effective Tactics Used for Improving the Customer Experience at Companies Worldwide, Sep 2019 (% of respondents)

Description

Marketing influencers/marketers were asked about the most effective tactics used for improving the customer experience at their organization. Responses include customer feedback collection, content personalization, social media engagement, customer journey mapping, brand building campaigns, ... loyalty/rewards program and marketing technology/AI.More
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Chart Title

Most Effective Tactics Used for Improving the Customer Experience at Companies Worldwide, Sep 2019 (% of respondents)

Publication Date

September 24, 2019

Sources

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