June 24, 2019

What Barriers Are Companies Worldwide Encountering in Integrating AI with Their CRM Solutions? (% of respondents, by region, Spring 2019)

Description

A global survey asked IT & business professionals what barriers their companies experience when integrating AI within their contact centers. Responses include lack of specialized expertise, lack of experience with AI, lack of confidence in AI and lack of funding.
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Chart Title

What Barriers Are Companies Worldwide Encountering in Integrating AI with Their CRM Solutions? (% of respondents, by region, Spring 2019)

Publication Date

June 24, 2019

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