June 24, 2019

How Do Companies Worldwide Plan to Use AI with Their CRM Solutions? (% of respondents, Spring 2019)

Description

A global survey asked IT & business professionals how their companies would like to use artificial intelligence (AI) within their CRM solutions. Responses include analyzing patterns for lead scores, analyzing industry/social trends for marketing & sales, engagement with leads via email, accurate ... lead scoring and predictive marketing, predicting caller intent with speech analytics, transcribing/analyzing sales calls and analyzing caller emotions.More
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Chart Title

How Do Companies Worldwide Plan to Use AI with Their CRM Solutions? (% of respondents, Spring 2019)

Publication Date

June 24, 2019

Sources

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