June 11, 2019

Customer Retention Objectives Which Are the Highest Priority for US Companies This Year, by Company Type, Q1 2019 (% of respondents in each group)

Description

B2B and B2C companies were asked which customer retention objectives is highest for their organization this year. Responses include improving customer satisfaction, better upselling and cross-selling, saving customers from canceling, education customers and onboarding effectively.
Share

Chart Title

Customer Retention Objectives Which Are the Highest Priority for US Companies This Year, by Company Type, Q1 2019 (% of respondents in each group)

Publication Date

June 11, 2019

Sources

Source information is only available to PRO subscribers.