June 12, 2019

Which Channels Do Customers* in India Prefer When Communicating with Companies? (% of respondents, by generation, April 2019)

Description

Consumers and business buyers in India were asked which channels they like to use when interacting with companies. Some of the communication channels included were online chat, mobile apps, online communities and voice assistants.
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Chart Title

Which Channels Do Customers* in India Prefer When Communicating with Companies? (% of respondents, by generation, April 2019)

Publication Date

June 12, 2019

Sources

Source information is only available to PRO subscribers.
Topics
Customer ExperienceIndia

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