June 6, 2019

Which Select Metrics/KPIs Are the Most Important to Companies Worldwide? (% of respondents, May 2019)

Description

CX, marketing and analytics professionals were asked which metrics/KPIs were the most important to them. Leading responses include NPS, CSAT, CLV and CES.
Share

Chart Title

Which Select Metrics/KPIs Are the Most Important to Companies Worldwide? (% of respondents, May 2019)

Publication Date

June 6, 2019

Sources

Source information is only available to PRO subscribers.