May 9, 2019

What Do US Small Business Leaders Think About Chatbots? (% of respondents, Jan 2019)

Description

US small businesses were asked about their opinions on chatbots. The chart shows how many small businesses have never considered using chatbots. Some of the other concerns small businesses have about chatbots were that they think they'll lose customers and they worry customers will think they're ... speaking with a human.More
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Chart Title

What Do US Small Business Leaders Think About Chatbots? (% of respondents, Jan 2019)

Publication Date

May 9, 2019

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