April 29, 2019

How Do Retailers in North America Use In-Store Customer Experiences to Compete with Digital Channels? (% of respondents, Jan 2019)

Description

Some of the ways that brick-and-mortar retailers in Canada and the US are competing with digital channels include emphasizing in-store personalization, delivering in-store multimedia experiences, leveraged augmented reality and emulating an endless aisle approach.
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Chart Title

How Do Retailers in North America Use In-Store Customer Experiences to Compete with Digital Channels? (% of respondents, Jan 2019)

Publication Date

April 29, 2019

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