October 24, 2018

How Have US Digital Shoppers Shared Bad Post-Purchase Experiences with Others? (% of respondents, by age, Aug 2018)

Methodology

Data is from the October 2018 Pitney Bowes "2018 Global Ecommerce Study." 13,022 internet users ages 18+ in Australia (n=1,000), Canada (n=1,004), China & Hong Kong (n=1,004), France (n=1,000), Germany (n=1,002), India (n=1,002), Japan (n=1,002), Mexico (n=1,001), South Korea (n=1,003), the UK ... (n=1,002) and the US (n=3,002) were surveyed online during July-August 2018. For the worldwide sample, respondents identified their genders as female (51%) and male (49%) and were ages 18-24 (13%), 25-39 (30%), 40-54 (27%), 55-69 (23%) and 70+ (7%). Respondents identified their income as less than $35,000 (32%), $35,000-$50,000 (13%), $50,000-$75,000 (20%), $75,000-$100,000 (13%) and over $100,000 (22%).More
Share

Chart Title

How Have US Digital Shoppers Shared Bad Post-Purchase Experiences with Others? (% of respondents, by age, Aug 2018)

Publication Date

October 24, 2018