Retail


Half of US internet users have concerns about facial recognition, according to data from The Brookings Institution.

Pinterest made waves in late February as the not-so-well-kept secret leaked that it’s finally taking steps toward its initial public offering, which is anticipated sometime mid-year. While Pinterest is later to the public markets than other major digital ad platforms, the company has opted for a more deliberate approach to building its business than the typical Silicon Valley modus operandi of “move fast and break things.”

Digital grocery shopping is picking up in the EU-5. And consumers' shopping lists are the best insight for retailers looking to build authentic customer relationships.

In the latest episode of "Behind the Numbers," we're looking into Walmart's digital sales and how the brick-and-mortar giant has used its vast physical footprint to win a big chunk of the ecommerce market.

Many retailers have dedicated time and effort into becoming “customer-obsessed”—using data-driven insights and engagement to provide meaningful experiences and increase lifetime customer value. But many aren’t seeing the revenue growth. A new study from Listrak, conducted by Forrester Consulting, examines the disconnect between marketing efforts and business outcomes.

Walmart, which overtook Apple last year to become the third-largest US etailer, is widening the gap with Apple. Walmart’s ecommerce sales will grow nearly 33% this year to $27.81 billion.

It starts with fully stocked shelves on every channel, and here’s what else will keep customers coming back.

The bankruptcy filing of Toys “R” Us partially reflects tough competition with the discount giants, but the changing digital landscape appears to be the single most pressing challenge the retailer will face once it emerges from bankruptcy protection.

How can retailers best connect with shoppers in 2019? RetailMeNot reveals 10 key trends to help marketers shift perspectives, capture audiences and raise the bar on shopping experiences.

While recent data reveals big differences in attitudes toward a range of shopping-related technologies, there are some noteworthy exceptions.

Following bankruptcies of other retail stalwarts from a bygone era like Sears, Toys "R" Us and Mattress Firm, Payless’ demise doesn’t come as a shock, yet it is another cautionary tale of a retailer that failed to evolve its brand.

“Try before you buy,” AR and an improved online experience will breathe new life into established ecommerce categories like apparel and accessories, furniture and home furnishings, and toys and hobbies by the end of our 2023 forecast period.

Consumers are embracing mobile delivery as they get comfortable with mcommerce, and quick service restaurants are seizing the opportunity.

After a great year for retail—rising 5.3% in 2018—sales will slow but also expand 3.2% in 2019.

Maturing direct-to-consumer brands struggling to scale social channels find a cost-effective solution in TV ads.

In today's edition of "Behind the Numbers," we're discussing digital grocery shopping. A new report shows increasing consumer demand and strong growth ahead, but the sector has been slower to catch on than many have predicted.

As major department store and apparel retailers shutter outlets, dollar stores are going gangbusters, at least in terms of new store openings. But the sector faces competition from a variety of sources.

Apparel is one of the most popular retail ecommerce product categories, and online sales are growing faster than offline.

Dismayed by a shortage of high-quality bras, and limited store inventory, Heidi Zak co-founded the direct-to-consumer (D2C) startup ThirdLove in 2013. The mission was simple: make shopping for a bra a better experience. With a strong focus on personalization, ThirdLove stocked a wide range of sizes and styles and used customer data to create an innovative buyer journey.

Corporate social responsibility appeals to millennials—a generation of researchers who value authenticity, transparency and reliability.