Swelling returns force retailers to rethink the shopping experience January 27

Buyer's remorse intensified in 2021 as ecommerce adoption rose: High return rates are cutting into retailers’ margins and increasing inventory pressure.

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Funding in Latin America and Asia, where there’s pent-up demand from underserved customers, reached record highs.

On the company’s earnings call, CEO Steve Squeri added color to the issuer’s performance and addressed popular trends like BNPL and cryptos.

Its fintech is out of stealth mode and is making acquisitions to build a neobank that will call itself as ONE. Its scaling potential makes it a threat to US banking players.

US Instagram ad impressions are split mostly between two formats. For the US clients of performance marketing firm Tinuiti, 47.0% of impressions came from the feed and 42.0% from Stories in Q4 2021.

Conversational AI is becoming more integrated into consumers’ lives every year, as tech like retail bots and virtual agents continue to improve the customer experience.

The US is ready for gamified therapy: Video game-based digital therapeutic pioneer Akili is set to go public later this year. We detail why it won’t be the last of its kind to do so as the number of gamers grows in the US.

On today's episode, we discuss the fallout from Netflix's Q4 earnings and what the immediate future looks like for the streaming giant. We then talk about what to expect from NBC's overlapping broadcasts of this year's Super Bowl LVI and Beijing Winter Olympics, along with what to make of streaming players focusing their attention on kids' shows. Tune in to the discussion with eMarketer principal analyst at Insider Intelligence Paul Verna.

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Intel scores rare antitrust win against European Commission: Regulators criticized for failing to provide sufficient evidence in $1.2B case. Ruling could serve as a rallying point for other Big Tech companies battling antitrust suits.