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Smartphone time is changing, negative reviews, and to be, or not to be, like Amazon June 22

On today's episode, we discuss what the pandemic did to the time we spend on our smartphones, which mobile activities people do more of, and what app category has emerged as a dark horse. We then talk about how a product's first review can impact the rest, how retailers can get returns under control, and whether it's better to be more, or less, like Amazon. Tune in to the discussion with eMarketer principal analyst at Insider Intelligence Yory Wurmser.

Today, account opening is surging back after a slump during the coronavirus pandemic, and digital account opening (DAO) activity in particular is poised to benefit. However, banks will face stiff competition from neobanks and big tech companies that are raising the bar for digital account opening and count millions of customers among their existing client bases.

One hundred UK tech firms are valued above $1 billion, mostly thanks to its fintech sector—Watch for more unicorns to appear in the following sub sectors worldwide in the coming year.

PayPal is upping some of the fees it charges merchants for its payment services and lowering rates for its payment processing service to boost revenues and compete more heavily with payment processors.

Revolut hits a peak of 15.5 million retail customers: The neobank’s accounts and revenue swelled even as its losses mounted—and its financials suggest it can still grow paid revenue and attract more non-UK customers.

Sticky consumer shopping habits and Thanksgiving store closures will likely set the stage for ecommerce this holiday season.

eMarketer is pleased to moderate a Tech-Talk Webinar featuring AppsFlyer’s Sunil Bhagwan, vice president, strategy, and Macy’s Monika Thotha, marketing systems manager. They will discuss privacy and measurement best practices in a post-iOS 14.5 world.

eMarketer is pleased to moderate a Tech-Talk Webinar featuring Vihan Sharma, managing director, Europe, and senior vice president of Safe Haven at LiveRamp, Miguel Ángel González Gisbert, chief technology and data officer of Carrefour, and Alexis Marcombe, managing director of Carrefour Media. They will talk about how data collaboration fits into Carrefour’s business strategy.

The insurtech raised $60 million to expand its AI damage appraisal solution to property claims, and its existing partner network gives it strong cross-selling opportunities.

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