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Published: September 13, 2017
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The six reports and StatPacks in this collection provide the latest data and analysis for retail ecommerce.
"Thanks to rising comfort levels with virtual assistants and chatbots, as well as advances in technology, voice commands and messaging apps are presenting new sales platforms. This report examines consumer usage of chatbots and virtual assistants, as well as why and how retailers and brands are using both technologies along the path to purchase."
Retail Ecommerce Sales Worldwide, 2016-2021 (trillions, % change and % of total retail sales)
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