When There's Such a Thing as Too Much Data - eMarketer
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eMarketer Interview

When There's Such a Thing as Too Much Data

Preview from eMarketer PRO

An interview with

Jim Schuh

Director, Digital Marketing, Great Wolf Resorts

Interview summary

It’s no secret that marketing is becoming increasingly data-driven. But when data that’s collected doesn’t deliver actionable insight to benefit the business, it’s largely useless. Jim Schuh, director of digital marketing at indoor water park Great Wolf Resorts, spoke with eMarketer’s Maria Minsker about how the brand uses data to boost customer acquisition efforts.

Interview

eMarketer: In what ways are marketers becoming more data-driven in their approach to acquisition?

Jim Schuh: It’s all about data nowadays. It’s easy to say data is important, but the key is knowing which data is actually important to the business. There’s only so much that we can collect and analyze because it becomes overwhelming. Sometimes brand marketers collect information that they don’t need, and that results in a poor experience for the consumer.