Plans & Pricing
Does My Company Subscribe?
Senior Director, Public Relations and Corporate Communications, Walmart eCommerce
Walmart, the world’s largest retailer, is rapidly ramping up its digital grocery shopping service, which allows shoppers to purchase online, schedule a delivery or pick up groceries at their local Walmart. eMarketer’s Patricia Orsini spoke with Ravi Jariwala, senior director of public relations and corporate communications for Walmart eCommerce, about why shoppers are using the service, what the barriers to customer adoption are and how Walmart is addressing those potential friction points.
eMarketer: What’s pushing shoppers to buy groceries online?
Ravi Jariwala: This is a service that really puts time back in their day. Between loading up the kids in the car, doing the grocery shopping, getting through checkout and packing the groceries into the car—that can take up to 2 hours on a busy weekend. Our shoppers are finding that entire trip is being condensed down to just a few minutes.
What Causes US Internet Users to Distrust a Brand Most When Providing Their Personal Info? (% of respondents, Nov 2018)
Internet Users Who Have Seen an Ad or Received an Email that Contained Personal Info They Never Shared with that Brand, Nov 2018 (% of respondents)
Thanksgiving Weekend Price Comparison of Toys & Games and Video Games at Select US Digital Retailers vs. Amazon, Nov 21-26, 2018 (% difference vs. Amazon)
Payment Methods Used by US Internet Users at Select Retailers, June 2018 (% of respondents)
How Will the Grocery and Meal Delivery* Order Frequency of Internet Users in the US, Canada and Worldwide Change Over the Next Year? (% of respondents, Sep 2018)
Mobile Trends 2019: 10 Predictions for What Marketers Can Expect
China Retail and Ecommerce 2018: The Convergence of Online, Offline and Technology
Can Amazon Penetrate Canada's Saturated Digital Grocery Market?
How to Transform Loyal Customers into Brand Advocates
Consumers Say Brands Ask for Too Much Information
Many People Feel They Lack Control Over Their Personal Data