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(% of respondents, May 2018)
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Methodology is available to PRO customers
Are Companies in Germany, UK and the US Struggling to Meet Customer Demands for High Quality Digital Experiences? (% of respondents, March 2019) CHART PRO
Main Barriers for Companies in Germany, UK and the US for Delivering New Ideas that Will Improve the Digital Customer Experience, March 2019 (% of respondents) CHART PRO
Top 10 Digital Retailers, Ranked by US Retail Ecommerce Grocery Sales, 2018 (billions and % change vs. prior year) CHART
Value Growth and Ecommerce Value Share of the FMCG Market Worldwide, 2018 (% change and % of total) CHART PRO
UK B2C Ecommerce Sales, 2015-2019 (billions of € and % change) CHART PRO
Customer Experience 2019 (Part 2)—Personalization and Data-Driven Experiences: The Building Blocks of a Better Customer Experience (A 4-Part Series) REPORT PRO
Customer Experience 2019 (Part 1)—Audience Segmentation and Targeting: The Building Blocks of a Better Customer Experience (A 4-Part Series) REPORT PRO
Amazon Go and the Future of Brick-and-Mortar Retail INTERVIEW PRO
Can Amazon Penetrate Canada's Saturated Digital Grocery Market? INTERVIEW PRO
Q&A | Barkha Saxena, Chief Data Officer of Poshmark, on Social Commerce Growth ARTICLE
How Burrow Hopes to Stand Out in a Competitive Ecommerce Category ARTICLE