Plans & Pricing
Does My Company Subscribe?
(% of respondents, Q2 2018)
VoucherCodes, part of RetailMeNot | WBR Insights
Data is from the September 2018 VoucherCodes, part of RetailMeNot, report titled "Retail perspectives and innovation: Payments, personalization and the phygital" conducted by WBR Insights. 200 senior retail executives in France and the UK were surveyed in Q2 2018.
What Will Be the Most Transformative Application of Innovation for Customer Service for Businesses Worldwide in the Next 5-10 Years? (% of respondents, April 2019)
What Metrics Do B2B and B2C Companies Worldwide Use to Measure ROI? (% of respondents, April 2019)
Top Channels for Customer Service in 2020 According to Customer Service Executives Worldwide (% of respondents)
Main Barriers for Companies in Germany, UK and the US for Delivering New Ideas that Will Improve the Digital Customer Experience, March 2019 (% of respondents)
Top 10 Digital Retailers, Ranked by US Retail Ecommerce Grocery Sales, 2018 (billions and % change vs. prior year)
Customer Experience 2019 (Part 2)—Personalization and Data-Driven Experiences: The Building Blocks of a Better Customer Experience (A 4-Part Series)
Customer Experience 2019 (Part 1)—Audience Segmentation and Targeting: The Building Blocks of a Better Customer Experience (A 4-Part Series)
Amazon Go and the Future of Brick-and-Mortar Retail
Can Amazon Penetrate Canada's Saturated Digital Grocery Market?
What's Driving Online Sales of Health, Personal Care and Beauty Products?
Google Wants a Piece of the Ecommerce Marketplace