Plans & Pricing
Does My Company Subscribe?
(% of respondents, April 2018)
Data is from the July 2018 YouGov report titled "Affluent Perspective 2018: Luxury Retail." 5,824 affluent internet users ages 18+ in 13 countries/regions were surveyed online in two waves during March and April 2018. Respondents were from Australia, Canada, China, France, Germany, Hong Kong, Japan, Saudi Arabia, Singapore, South Korea, the United Arab Emigrates, the UK and the US. All respondents belong to the top 10% by income, except for France (top 5%), Germany (top 5%), the UK (top 5%), and the US (top 0.5%-10%). The samples have been weighted and are representative of adults ages 18+. The margin of error between countries is +/-5 percentage points.
What Metrics Do B2B and B2C Companies Worldwide Use to Measure ROI? (% of respondents, April 2019)
Top Channels for Customer Service in 2020 According to Customer Service Executives Worldwide (% of respondents)
Main Barriers for Companies in Germany, UK and the US for Delivering New Ideas that Will Improve the Digital Customer Experience, March 2019 (% of respondents)
Top 10 Digital Retailers, Ranked by US Retail Ecommerce Grocery Sales, 2018 (billions and % change vs. prior year)
Are Companies in Germany, UK and the US Struggling to Meet Customer Demands for High Quality Digital Experiences? (% of respondents, March 2019)
Customer Experience 2019 (Part 2)—Personalization and Data-Driven Experiences: The Building Blocks of a Better Customer Experience (A 4-Part Series)
Customer Experience 2019 (Part 1)—Audience Segmentation and Targeting: The Building Blocks of a Better Customer Experience (A 4-Part Series)
Amazon Go and the Future of Brick-and-Mortar Retail
Can Amazon Penetrate Canada's Saturated Digital Grocery Market?
Google Wants a Piece of the Ecommerce Marketplace
Q&A | Barkha Saxena, Chief Data Officer of Poshmark, on Social Commerce Growth