Plans & Pricing
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(% of respondents)
International Data Corporation (IDC) | Salesforce
Data is from the June 2017 International Data Corporation (IDC) report titled "A Trillion-Dollar Boost: The Economic Impact of AI on Customer Relationship Management" sponsored by Salesforce. 1,028 business professionals worldwide, including 292 who work at organizations that have adopted artificial intelligence (AI), were surveyed during Q1 2017. Respondents were from Australia (n=100), Canada (n=106), France (n=109), Germany (n=101), Japan (n=100), the UK (n=104) and the US (n=408).
Channels that US Internet Users Plan to Use to Research Amazon Prime Day Deals, July 2018 (% of respondents)
Ways in Which US Millennial vs. Total Grocery Buyers Have Engaged with Grocery Retailers, Feb 2018 (% of respondents in each group)
Leading Digital Activities Conducted by Internet Users in Canada, March 2018 (% of respondents)
Timeframe in Which Beauty Marketers Worldwide* Believe Select Technologies/Capabilities Will Be Adopted at Scale, April 2018 (% of respondents)
Preferred Method for Interacting with a Brand/Website's Customer Support Team Among US Internet Users, by Age, June 2018 (% of respondents)
US Social Network Users: eMarketer's Estimates for 2018–2022
US Digital Users: eMarketer's Estimates for 2018
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