Plans & Pricing
Does My Company Subscribe?
(% of respondents)
BoldChat | Ovum
Data is from the September 2016 Ovum report titled "Get It Right: Deliver the Omni-Channel Support Customers Want" commissioned by BoldChat. 300 contact center managers from various industries and 400 consumers across Australia/New Zealand, Europe and the US were surveyed online and by telephone during April-May 2016 about the importance of customer service in keeping customers loyal. Respondents were ages 18-30 (25%), 31-45 (25%), 46-60 (25%), 61-80 (25%) and were 50% female and 50% male. BoldChat is a live chat software solution.
US Amazon Prime Members Who Have Made a Purchase on Amazon Prime Day, June 2019 (% of respondents)
At Which Retailers Did US Amazon Prime Day Buyers Purchase Discounted Items During Prime Day? (% of respondents, June 2019)
Which Product Categories Have US Digital Buyers Purchased Digitally in the Past Month? (% of respondents, by demographic, June 2019)
How Interested Are US Internet Users in Using Self-Service Checkouts at Stores? (% of respondents, by demographic, June 2019)
How Interested Are US Internet Users in Using AR* and VR While Shopping? (% of respondents, by demographic, June 2019)
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