Schedule a Demo
Does My Company Subscribe?
(% of respondents)
Data is from the February 2016 PricewaterhouseCoopers (PwC) report titled "They Say They Want a Revolution: Total Retail 2016." 22,618 digital buyers ages 18+ worldwide, including 1,000 in the US, were surveyed online during August-September 2015. This survey encompassed 26 countries/regions: Australia, Belgium, Brazil, Canada, Chile, China, Denmark, France, Germany, Hong Kong, India, Italy, Japan, Malaysia, Mexico, the Middle East, Poland, Russia, Singapore, South Africa, Spain, Switzerland, Thailand, Turkey, the UK and the US. Respondents had shopped online at least once in the past year.
Social Media Customer Response Benchmarks for Companies Worldwide, by Industry, Q4 2015-Q4 2016 (among activity tracked by Sprout Social)
Retail Facebook Ad Benchmarks Worldwide: CPM, CPC and CTR, Q4 2015 & Q4 2016 (among impressions analyzed by Nanigans)
Instagram Post vs. Interaction Share Among Brands Worldwide, by Vertical, Q3 2016 (% of total)
Usage of Facebook Messenger Among Brands Worldwide, by Vertical, Nov 2016 (% of total)
Share of Brands Worldwide that Have a Snapchat Account, by Vertical, Jan & Sep 2016 (% of total)
B2B Social Media 2017: Tying Efforts Back to Larger Business Goals
10 Key Digital Trends for 2017: Our Predictions for What Will—and Won't—Happen Next Year
Xerox Embraces Social Selling to Increase Sales Force Productivity
Mondelez Aims to Improve the Customer Experience, from the Bakery to Reviews
Brands Open Accounts on Snapchat, but Many Are Inactive
How Do Internet Users Feel About Buy Buttons?