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Ovum | tyntec
Data is from the May 2016 Ovum report titled "Customer Engagement Shifts to Mobile Messaging" sponsored by tyntec. 1,000 internet users in Germany (n=500) and the US (n=500) were surveyed online by Ovum in February 2016. Respondents were asked about their interactions with customer service departments across a variety of industries including banking/finance, cable/pay TV, ecommerce, government, healthcare, internet services, retail, telecom services, transportation/logistics, travel and utilities. tyntec is a telecom-web convergence company.
Average Amount that Internet Users in Select Countries in Europe Plan to Spend on Christmas, by Category, Oct 2017
Retail Ecommerce Sales Growth in Select Countries in Europe, by Device, Q3 2017 (% change vs. same period of prior year)
Channels/Locations Where Internet Users in the EU-5 Plan to Purchase Christmas Gifts, by Country, Oct 2017 (% of respondents)
Amount that Internet Users in the EU-5 Plan to Spend on Christmas Gifts, by Country, Oct 2017 (% of respondents)
Product/Service Categories that Internet Users in the EU-5 Plan to Purchase as Christmas Gifts, by Country, Oct 2017 (% of respondents)
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