Most Frustrating Customer Service Channel According to US Internet Users, Nov 2015 (% of respondents) - eMarketer
« Return to Mobile Website

Newsletters Sign-Up

Plans & Pricing

Does My Company Subscribe?

eMarketer Chart

Most Frustrating Customer Service Channel According to US Internet Users, Nov 2015 (% of respondents)

Most Frustrating Customer Service Channel According to US Internet Users, Nov 2015 (% of respondents)

Chart Profile

  • Measurement:

    (% of respondents)

  • Data Covered:

  • Source:

    Aspect

  • Methodology:

    Data is from the February 2016 "Aspect Fall 2015 Consumer Experience Survey." More than 1,000 US internet users ages 18-65 were surveyed online in November 2015. All respondents had to have contacted customer service in the past 12 months. The margin of error is +/-3.1 percentage points at a 95% confidence level.

What do I get with eMarketer PRO?