Likelihood that Digital Buyers in Japan Will Switch Retailers After a Bad Experience with a Digital Purchase, May 2016 (% of respondents) - eMarketer
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eMarketer Chart

Likelihood that Digital Buyers in Japan Will Switch Retailers After a Bad Experience with a Digital Purchase, May 2016 (% of respondents)

Chart Profile

  • Measurement:

    (% of respondents)

  • Data Covered:

  • Source:

    Intage Group | JDA

  • Methodology:

    Data is from the September 2016 JDA "2016 Customer Pulse Report: Japan Edition" conducted by Intage Group. 2,115 internet users ages 18-70 in Japan were surveyed online during May 20-23, 2016. Intage Group is an Asia-Pacific-based research company headquartered in Japan.

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