Frustrations with Physical Retail Stores According to Internet Users Worldwide*, Nov 2016 (% of respondents) - eMarketer

Newsletters Sign-Up

Plans & Pricing

Does My Company Subscribe?

eMarketer Chart

Frustrations with Physical Retail Stores According to Internet Users Worldwide*, Nov 2016 (% of respondents)

Frustrations with Physical Retail Stores According to Internet Users Worldwide*, Nov 2016 (% of respondents)

Chart Profile

  • Measurement:

    (% of respondents)

  • Data Covered:

  • Source:

    Capgemini

  • Methodology:

    Data is from the January 2017 Capgemini report titled "Making the Digital Connection: Why Physical Retail Stores Need a Reboot." 6,000 internet users ages 18+ in 9 countries (China, France, Germany, Italy, the Netherlands, Spain, Sweden, the UK and the US) were surveyed online in November 2016. Additionally, 500 retail executives in the same 9 countries were surveyed online and via telephone in November 2016. All retail respondents were part of the retail operations or strategy teams. 47% of retail executives surveyed belonged to organizations with revenues of $5+ billion.

What do I get with eMarketer PRO?