Do US Female Internet Users* Make Purchases Based Solely on Customer Service Reputation? (% of respondents, Aug 2018) - eMarketer
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Do US Female Internet Users* Make Purchases Based Solely on Customer Service Reputation? (% of respondents, Aug 2018)

Do US Female Internet Users* Make Purchases Based Solely on Customer Service Reputation? (% of respondents, Aug 2018)

Chart Profile

  • Measurement:

    (% of respondents, Aug 2018)

  • Data Covered:

  • Source:

    Genesys

  • Methodology:

    Data is from the October 2018 Genesys report titled "What do consumers really think about customer service?" 1,000 US internet users ages 18+ were surveyed online during August 13-28, 2018. 65% of respondents were female and 35% were male. 40% of the respondents were ages 55+. Genesys is an omnichannel customer experience company.

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