Challenges of Using Chatbots According to US Internet Users, May 2018 (% of respondents) - eMarketer

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Challenges of Using Chatbots According to US Internet Users, May 2018 (% of respondents)

Challenges of Using Chatbots According to US Internet Users, May 2018 (% of respondents)

Chart Profile

  • Measurement:

    (% of respondents)

  • Data Covered:

  • Source:

    Helpshift

  • Methodology:

    Data is from a May 2018 Helpshift survey conducted by Propeller Insights. 1,000+ US internet users ages 18+ were surveyed online during May 2018. Data was weighted to be representative of the US population. Helpshift is a customer support platform for mobile apps.

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