Attitudes Toward Customer Service Among Internet Users Worldwide, Aug 2015 (% of respondents) - eMarketer

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Attitudes Toward Customer Service Among Internet Users Worldwide, Aug 2015 (% of respondents)

Attitudes Toward Customer Service Among Internet Users Worldwide, Aug 2015 (% of respondents)

Chart Profile

  • Measurement:

    (% of respondents)

  • Data Covered:

  • Source:

    Opinium Research LLP | Ovum

  • Methodology:

    Data is from the October 2015 Ovum and Opinium Research LLP study titled "The New Rules of Customer Engagement" commissioned by Verint. 18,038 internet users worldwide ages 18+ were surveyed online during July-August 2015. Respondents were from Australia (n=2,007), France (n=2,001), Germany (n=2,006), Netherlands (n=2,002), New Zealand (n=2,000), Poland (n=2,001), South Africa (n=2,010), the UK (n=2,004) and the US (n=2,007). Surveys were conducted in the local language of each country. Respondents were incentivized to participate.

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