Is Price Matching Worth It? - eMarketer

Newsletters Sign-Up

Plans & Pricing

Does My Company Subscribe?

Is Price Matching Worth It?

Price matching ranks as second most successful retail promo strategy

March 13, 2015

Wal-Mart, Amazon.com, Best Buy and Toys “R” Us are among the retailers that have put price-matching policies into place. But does it work?

Most Successful Promotional Strategy Implemented Last Year According to US Retailers, 2013-2015 (% of respondents)

According to January 2015 polling by BDO USA, price matching proved more successful last year. Among US retailers polled, 18% said it was the most successful promotional strategy used in the year prior to the study, up 8 percentage points year over year. Only free shipping ranked higher, at 26%, though this was down by 2 points from the previous study. As it rose to second place, price matching passed email and social media (down 8 percentage points) and tied with Thanksgiving weekend sales.

Price-matching policies make sense when one considers how easy digital has made it for consumers to check prices—in-store and on the go. According to September 2014 research by PricewaterhouseCoopers (PwC), comparing prices across competitors was the second most popular shopping-related digital activity conducted by US internet users. Fully 45% of respondents reported doing so via mobile phone, smartphone, PC or tablet—just 1 point behind No. 1 activity product research.

Similarly, November 2014 polling by Thomson Reuters found that the option to compare prices was one of the top drivers of online shopping. Fully 44% of US internet users said they shopped online during the holiday season because they could compare prices across retailers, the second-highest response.

Why buy an eMarketer corporate subscription?

Learn more about eMarketer data and insights »

TRENDING REPORTS

  • Go beyond the articles:

    coverage
    eMarketer Products

    You've never experienced research like this.

    SEE FEATURES »
  • Hear from our clients:

    coverage
    Customer Stories

    Nearly all Fortune 500 companies rely on us.

    READ MORE »
  • Want to learn more?

    coverage
    Contact Us

    Inquire about corporate subscriptions today.

    CONTACT SALES »