In Denmark, Tablets Gain Ground for Product Search, Purchase - eMarketer

Newsletters Sign-Up

Plans & Pricing

Does My Company Subscribe?

In Denmark, Tablets Gain Ground for Product Search, Purchase

However, internet users still prefer to buy most items in-store

April 3, 2015

eMarketer estimates that 81.3% of internet users in Denmark will make at least one purchase via any digital channel in 2015 and expects an even higher share (88.6%) to use digital devices to browse, research or compare products. According to Radius Kommunikation research for Eniro Krak, the preferred digital device for both product search and purchase was still a laptop or desktop computer, even though tablets were quickly gaining ground.

Devices Used to Make Digital Purchases According to Internet Users in Denmark, by Demographic, Oct 2014 (% of respondents in each group)

In fact, Kristoffer Apollo, communication manager at Eniro Denmark, said that “the tablet is booming as a shopping device [in Denmark]. Within only two years, the number of Danes who say they usually use a tablet to shop online has tripled and is now at 26%. This is primarily driven by tablet usage among the middle-aged and elderly.”

Nevertheless, it seems unlikely that computers and mobile devices will replace in-store shopping in Denmark any time soon. Eniro Krak found that the only product categories for which internet users favored digital purchase channels were travel and media. When it came to buying all other types of goods and services, respondents still preferred brick-and-mortar stores.

Preferred Channel for Making Purchases According to Internet Users in Denmark, by Product/Service Category, Oct 2014 (% of respondents)

This was especially true for groceries, as 90% of respondents said they would rather stock up carts in-store. Another 80% said the same for personal care and health products. On the other hand, just 7% of internet users in Denmark preferred to buy travel and cultural experiences in-store, compared with 81% who would rather do so on a domestic or foreign ecommerce site.

Go beyond the articles

Corporate subscribers get quick and easy access to the exact data and analysis they need to make critical business decisions:


  • Go beyond the articles:

    eMarketer Products

    You've never experienced research like this.

  • Hear from our clients:

    Customer Stories

    Nearly all Fortune 500 companies rely on us.

  • Want to learn more?

    Contact Us

    Inquire about corporate subscriptions today.