The eMarketer BlogLauren McKay – http://www.emarketer.com/blog A Conversation about the Latest Digital Intelligence Mon, 14 May 2012 21:43:35 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Case Study: Using Online Community to Crowdsource Customer Loyalty Strategy http://www.emarketer.com/blog/index.php/case-study-using-online-community-crowd-source-customer-loyalty-strategies/ http://www.emarketer.com/blog/index.php/case-study-using-online-community-crowd-source-customer-loyalty-strategies/#comments Wed, 08 Dec 2010 15:23:09 +0000 Lauren McKay http://www.emarketer.com/blog/?p=4747 http://www.emarketer.com/blog/index.php/case-study-using-online-community-crowd-source-customer-loyalty-strategies/feed/ 3