Schedule a Demo
Does My Company Subscribe?
Business-to-business decision-makers are clear on who they trust, and who influences them, when thinking about what to buy for their firms. Word-of-mouth is a key driver, with businesspeople looking to friends in the industry and other third-party experts ahead of traditional or digital marketing resources.
Nearly every B2B professional surveyed in March 2015 by the International Data Corporation (IDC) trusted peers and colleages, and trust in independent content wasn’t far behind.
Respondents also noted a good amount of trust in vendor content on websites (81%), and even salespeople (73%) and vendor-sponsored content (67%).
But when it came time to directly influence a decision, word-of-mouth won out—and marketing lost.
Nearly two in five respondents said their professional network was the No. 1 most influential source at purchasing time. Industry experts came in second place, followed by internal influencers. Vendor-supplied content was a distant fourth, with just 14% of responses.
Of course, that doesn’t mean B2B marketers’ efforts are all in vain. Lead nurture campaigns, for example, have proved effective, along with personalization and targeting efforts.
Learn more about eMarketer data and insights »
Join eMarketer for a free webinar:
Thursday, July 14, 1pm ET
Space is limited.
made possible by
You've never experienced research like this.
Nearly all Fortune 500 companies rely on us.
Inquire about corporate subscriptions today.