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In Poland, Złoty Making Moves on Mobile

More than four in five internet users bank via mobile at least weekly

July 11, 2014 | Financial Services

Mobile banking is seeing some action in Poland. In March 2014 polling by Ipsos for ING, nearly half of adult internet users in the country said they banked on a mobile device.

Mobile Banking Users in Select Countries in Europe, March 2014 (% of internet users in each group)

This was the third-highest percentage out of the countries studied, trailing only Turkey (56%) and the Netherlands (50%) and tying with Spain (48%)—and beating the survey average by 10 percentage points.

In an April 2014 study, found that users in Poland were accessing mobile banking frequently: 82.7% of tablet owners reported banking via such a device at least once per week, and 84.4% of smartphone users said the same.

Frequency with Which Internet Users in Poland Use Mobile Banking, by Device, April 2014 (% of respondents)

Around half of those groups used a mobile device several times per week to conduct banking—the most popular frequency. Still, nearly one-quarter of respondents reported banking on a smartphone every day—the second-highest frequency for that device, likely due to its portability.

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