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Cybercrime Still a Major Concern

SEPTEMBER 1, 2010

Worried web users may forgo activities

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Behavioral targeting and social media privacy get the attention of the digital industry, but many consumers are worried about more basic forms of online security, including viruses and identity theft.

According to a survey commissioned by identity protection services firm Kindsight, more than four in five internet users have had their computer infected with a virus at some point in their lifetime, and nearly 30% had gotten a virus in the past three months.

Identity theft was also a major concern, with nearly two-thirds of respondents worried that banking, credit card or other personal info could be stolen from their computers. Phishing, spambots and online fraud at retail locations were much lesser issues.

Identity Theft Concerns of US Internet Users, April 2010 (% of respondents)

In general, more experienced web users have fewer security concerns—like the millennials who are savvy enough online to know how to protect their privacy.

In May, the Ponemon Institute found US social media users were most worried about identity theft when banking online, followed by conducting ecommerce transactions and using location-tracking programs. Nearly a quarter were also worried about identity theft while social networking.

Online Activities During Which US Social Media Users Are Concerned* About Possible Identity Theft, May 2010 (% of respondents)

In the context of social sites alone, however, users more concerned about ads than identify theft, but stolen bank account or similar information could lead to serious credit problems and other consequences that would take time for consumers to resolve.

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Check out today’s other article, “Mobile Devices a Must for Millennials.” 

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