Feb 9, 2010
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Gen Y Holds Tight to E-Mail and Texting

NOVEMBER 4, 2009

Critical for communication

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Newspapers may be reporting on the demise of e-mail, and some research indicates that young people are turning more toward social networking than more traditional online communication, but college students still see e-mail as a critical medium for messages.

More than one-quarter of college students told the Participatory Marketing Network and Pace University’s Lubin School of Business’ IDM Lab that e-mail was the activity they were least likely to give up for a week—far ahead of the 9% who said they couldn’t live without social networks.

Activity that US College Students Would Least Likely Give Up for a Week, October 2009 (% of respondents)

“These results may be surprising to some, but not if you consider the role email continues to play in the day-to-day lives of Gen Y,” said Michael Della Penna, PMN co-founder and executive chairman, in a statement. “As long as email remains the collection point for social networking updates, including alerts around new followers, discussion updates and friend requests, it will remain a powerful force in marketing and our lives.”

On average, respondents spend 33 hours per month on social networking sites, compared with 31 hours with e-mail, a small difference considering the hype around social networking.

Text messaging was tied with e-mail as the most “need to have” activity for college kids, nearly one-half of whom sent and received more than 500 messages a month.

First-half 2009 research from ExactTarget showed that social networks were not decreasing the time US Internet users spent with e-mail. In fact, the users most likely to be using e-mail less were also the ones who were using social networks less.

Change* in Social Network and E-Mail Usage According to US Internet Users, June 2009 (% of respondents)

“Social media is one of several factors that help explain why email usage continues to rise although heavy users skew this effect,” according to ExactTarget.

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Check out today’s other article, “Playing Games with Media Usage.”  

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