Feb 9, 2010
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Home Broadband a Must in Downturn

JULY 8, 2009

Mobile data plans vulnerable

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Consumers of all income levels are cutting spending because of the economy. Where will they trim the fat first?

Strategy Analytics surveyed household decision-makers to find out.

When it came to home entertainment and communications budgets for the next year, 69% of the households said they would either keep or increase their spending on home broadband.

Changes US Household Decision-Makers Would Make to Reduce Communications Spending*, June 2009 (% of respondents)

Other services, including pay TV and landline phones, were not so lucky. But mobile data plans were most vulnerable.

Nearly one-half of respondents (48%) said they would drop the mobile data services completely if forced to scale back, while a further 17% would move to a lower-tier plan to save money.

“These results suggest that, while American consumers consider home broadband service to be a vital utility, they see mobile data service as simply a ‘nice to have,’” said David Mercer of Strategy Analytics.

According to The Pew Internet & American Life Project, 22% of US adults cut back on mobile service in the year prior to March/April 2009 to save money. Just 9% canceled or cut back on Internet subscriptions.

US Adults Who Have Reduced Communications Spending in the Past 12 Months, by Income, March-April 2009 (% of respondents in each group)

The mobile Internet and smartphone apps may be in the spotlight for marketers, but consumers still feel they can live without them—for now, at least.

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