Feb 9, 2010
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Sick of Gas Prices, Shoppers Head Online

APRIL 24, 2008

Web stores may also benefit when tax rebates arrive.

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One-third (33%) of online US adults say they are more likely to shop online because of high gasoline prices, according to a recent iCongo-sponsored survey conducted by Harris Interactive.

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More than four out of 10 respondents also said they planned to make retail purchases with their rebate, if they got one. About the same percentage of respondents in a recent National Retail Federation-sponsored study said they planned to spend their rebate.

A recent CCH study yielded more conservative results, with just 21% of respondents saying they planned to spend their rebates.

So what will get these consumers to spend their rebates online?

Respondents said that 24-hour shopping, free or discounted shipping and online-only pricing were all factors.

Reasons that US Internet Users Make Purchases Online vs. in a Store, 2008 (% of respondents)

In a data point of interest to multi-channel marketers, the iCongo survey found that 6% of US online adults would complete their purchase in-store and have the merchandise shipped to them if the merchandise were out of stock at that store.

eMarketer estimates that US retail e-commerce is growing by more than $20 billion annually, and will continue to grow by about that same amount through 2012.

Comparative Estimates: US Retail E-Commerce Sales, 2007-2012 (billions)

The eMarketer US B2C E-Commerce report will be published next month. Click here to be notified when it is released.  

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