Feb 9, 2010
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To Cure What Ails Them, Americans Reach for a Mouse

AUGUST 18, 2006

Weight loss? Depression? The Internet offers a plethora of 'information.'

By Lisa Phillips - Senior Analyst

FBLI
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Searching the Internet to find health information is as common as catching a cold, it seems. This year, 80% of online US adults, or 136 million people, will turn to the Internet to research symptoms, conditions and diagnoses, according to a Harris Poll conducted by telephone between July 5 and 11, 2006. That's a solid increase from last year's 72% of online adults, or 117 million people, who said they went online for health and medical information.

US Adults Who Have Looked for Health Information Online*, 2001-2006 (% of respondents and millions)

The 1,020 respondents, dubbed "cyberchondriacs" by Harris, went online fairly often to research health topics. In this year's poll, 61% said they "often" or "sometimes" used the mouse to seek medical advice, compared to 58% who said the same in 2005, and just 42% in 1998.

Frequency with which US Adult Internet Users Look for Health Topics Online, 2001-2006 (% of respondents)

In one month, 14% of online adults said they had looked for health information 10 or more times – although that is down slightly from last year, when nearly one in five (19%) conducted that many searches.

Number of Times that US Adult Internet Users* Have Looked for Health Topics Online in the Last Month, 2001-2006 (% of respondents)

Searches were fruitful: 88% of respondents this year said they were "very" or "somewhat" successful in finding what they wanted to know, compared to 89% of respondents last year. However, they were a little less sure they could rely on what they found. In 2006, 87% said the information they discovered was "very" or "somewhat" reliable, compared to 90% who thought the same in 2005. The percentage of those who thought online information was "very reliable" dropped substantially, however, from 37% in 2005 to just 25% this year.

Level of Success Searching for Health Topics Online according to US Adult Internet Users*, 2005 & 2006 (% of respondents)

For more information about the online behavior and tactics of US consumers, physicians and pharmaceutical companies, read eMarketer's latest report, Pharmaceuticals Online: Direct-to-Patient Becomes a Reality

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